Innovate Today
Your First AI Employee. Made Simple.
We build custom AI agents that take repetitive tasks off your plate and start paying for themselves. Train your team to multiply the ROI.
Why You’re Stuck
1. The Copy‑Paste Trap
Spreadsheets, CRMs, invoices… your team is stuck re‑typing the same data all day. It drains salaries and breeds costly errors.
2. The “We’ll Reply Tomorrow” Problem
A hot lead emails at 8 p.m. By the time you answer at 9 a.m., they’ve booked with someone else. Opportunity lost-plus the ad dollars that attracted them.
3. Shiny‑Tool Overload
Every week a new “must‑try” AI app pops up. You test a few, none connect to your workflow, and everyone quietly goes back to manual work.
4. Data‑Privacy Panic
Leadership says “use AI,” then bans pasting anything sensitive into ChatGPT. With no guardrails, staff either ignore AI or risk a breach.
5. Culture Clash
Early adopters love automation; others fear for their jobs. Without a clear plan, you get resistance, not results.
The 3 Step Simple System
STEP 1 | AI ESPRESSO
We sit down with your team-virtually or on‑site-for a fast‑paced training that demystifies AI, replaces fear with hands‑on confidence, and opens the floor for honest discussion; while we coach employees on safe, effective AI use, we listen for the everyday bottlenecks, frustrations, and time‑sinks they battle, capturing all pain points in a concise “Agent Snapshot” that sets the stage for targeted automation.
STEP 2 | AI BLUEPRINT
Over the next week we map the workflow, choose the safest tech, and run the numbers. Two quick check‑ins keep you in the loop; otherwise, we handle the heavy lifting. The result is a short deck that answers every exec question: What will the agent do? How does it plug in? What does it cost? When do we see ROI? You decide to go or not-zero obligation.
STEP 3 | BUILD YOUR FIRST AI EMPLOYEE
Green‑lighted? We spin up a working agent in staging during week 1, tweak it with your team’s feedback, harden security, then switch it on for real customers or staff. We monitor and fine‑tune for a full month, hand you the playbook, and stick around for questions.
What can an AI Agent Do?
24/7 Lead Concierge
Greets every web or phone enquiry, answers common questions, books appointments, and nudges qualified prospects straight into your calendar-even while your team sleeps.
Invoice Wrangler
Reads supplier emails, matches PDFs to purchase orders, flags mismatches, and pushes clean data into Xero or MYOB, freeing finance from endless copy‑paste.
Customer‑Service Sidekick
Pulls answers from your knowledge base, drafts friendly replies, escalates only the tricky cases, and logs everything.
HR On‑Boarder
Guides new hires through paperwork, schedules training sessions, reminds managers of probation check‑ins, and keeps up to date.
Project Coordinator
Tracks tasks across Trello, Asana, or Jira, chases overdue owners with friendly nudges, and sends you a crisp daily digest of what’s on track (and what’s not).
And More....
If it’s repetitive, rule‑based, and lives in the cloud, an AI Agent can probably handle it-securely and at scale.
Why Choose Hatchtec?
We have a Human First Approach
1. Human‑First, Tech‑Second
Most automation projects fail because they start with models and APIs, then try to “bolt humans on.” We flip the script:
- Listen first. Our AI Espresso session is 70 % conversation, 30 % demo. We dig into how your people actually work, what frustrates them, and what thrills your customers.
- Design for real‑world habits. The agent’s tasks mirror the exact clicks, questions, and queues your team already knows-so adoption feels natural, not forced.
- Measure human wins. Our success metrics track time returned to staff, stress reduced, and customer responses, not just server uptime.
2. Change‑Management Built‑In
AI can spark fear. We counter it with transparency and inclusion:
- Hands‑on micro‑training. Every build milestone includes a short, practical workshop where staff test the agent, give feedback, and see their ideas implemented.
- “Show your work” documentation. Prompts, workflow logic, and decision trees are plain‑language and visible-no black boxes-so employees trust what the agent does.
- Celebrate the wins. Launch week we surface real stories (“Paula the Invoice Bot just saved Sam three hours-lunch is on Paula!”) to turn sceptics into cheer‑leaders.
3.Plain‑English Everything
From kickoff to hand‑over:
- No jargon emails. You’ll never read the phrase “ephemeral backend microservice orchestration layer.”
- Visual roadmaps. Swimlanes, comic‑strip conversations, colour‑coded impact scales-because pictures beat PowerPoint bullets.
- Executive one‑pagers. Need to brief the board? We send a single sheet that any non‑technical leader can skim in 60 seconds.
4. Security That Respects Humans
Privacy worries keep people from experimenting. We soothe them up front:
- Role‑based visibility. Agents only see what their human equivalent would.
- Real‑time audit logs humans can read, so anyone can check “what the AI just did and why.”
- Opt‑out grace. Sensitive conversation? Type “private” and the agent steps back.
5. Guarantee Anchored on People’s Time
We promise the agent will free a minimum agreed number of staff hours in its first month. If it doesn’t, we work free until it does-because your people’s time is the metric that matters.
When you work with Hatch AI, you’re not buying lines of code; you’re empowering the humans who keep your business running. The tech just helps them shine.
Frequently Asked Questions
Will this replace my staff?
No. Our agents take the grunt work-copy‑paste, triage, data checks-so humans can focus on customer conversations, strategy, and creativity. Think of it as hiring a tireless assistant, not firing your team.
Is our data safe with an AI agent?
Absolutely. The agent runs in your cloud tenancy or a private VPC, uses your API keys, and logs every action for audit. No customer or finance data is sent to public models without encryption and masking you approve.
We’re not technical-can we still manage it?
Yes. Day‑to‑day, the agent lives in familiar tools. We give you a plain‑English playbook and a one‑click dashboard to pause, tweak, or retrain it-no coding required.
What does it cost after launch?
Nothing hidden. You pay for any model/API usage at cost (usually cents per hundred tasks) plus an optional monthly care plan if you want us to monitor and keep optimising. Many clients run happily on the included hand‑over.
Can we stop after the Espresso or Blueprint?
Of course. Each step is self‑contained. If you’re not convinced, you keep the insights and owe us nothing further.
Still curious? Book a quick call and fire away-we’re an open book.
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